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Your Delivery
FREE Shipping and Delivery worldwide on orders over $50 USD
FREE Shipping is also available for certain gifts, special promotions, and selected items.
For smaller orders, we request a nominal fee of $4.95 USD or less which will appear before Checkout.
This offer remains current but can change without notice.
That's it!
Tracking
You're covered: you've got tracking and your parcel is on the way.
🐾 Tracking Dog fetches your current delivery update.
Your email has your order confirmation with your tracking information. You may need to check your spam folder through browser webmail to confirm its arrival. We send updates when we have them.
Tracking data can take around 24-48 hours to appear, so please be patient for a few days while the systems update.
Handling
Orders are typically processed within 1 to 3 business days after you receive your order confirmation email.
Delivery
The majority of packages arrive within the stated delivery times, despite the unprecedented supply chain disruptions and the increasing demand for shipping services. We prefer carriers with close ties to their local markets to mitigate against delays and obtain the best rates for our customers.
We always update you with news that we receive about your packages. If a business week has passed beyond your expected delivery date, please contact us with your name and order number, and we will investigate for you.
Further Information
More questions about shipping charges, locations and timing of your order?
Please check our Frequently Asked Questions for more information about your delivery.
You can also look at our Shipping Policy for more detail.
Feel free to Contact Us and we will help any way that we can.