Shipping policy

We currently offer FREE Shipping worldwide on orders over $50 USD

FREE Shipping is also available for selected items, certain gifts, and special promotions.

For smaller orders, we request a nominal fee of $4.95 USD or less which will appear before Checkout.

Tracking Your Shipment

🐾 Tracking Dog fetches your current delivery update.

Please check your order confirmation email for your tracking information. Tracking data can take around 24-48 hours to appear, so please be patient for a few days while the systems update. You will always know when we have an update about your order.

Order Processing

Orders are typically processed within one to three business days (excluding weekends and holidays). Processing starts the moment that you receive your order confirmation email. We expedite orders whenever possible.

Delivery Estimate

The majority of packages arrive within the stated delivery times. despite the unprecedented supply chain disruptions and the increasing demand for shipping services.

We can deliver in less than one week on some products. We allow for a safety margin with our estimates in case of unexpected issues during shipping. We prefer carriers close to our customers to prevent delays and obtain the best rates.

We always update you with news that we receive about your packages. If you have questions about your expected delivery date, please contact us with your name and order number so that we can pursue the matter.

Further Information

For more information, you can check Your Delivery.

For location specific details, such as average estimated arrival times, shipping destinations, sales tax or customs duties, please also consult our Frequently Asked Questions.

You can Contact Us and we will help you with your shipment any way that we can.